Kabutschi Help

What do you need help with?

Choose a topic and get a short, direct answer. The instructions follow the real Kabutschi screens and explain the German labels your child may see.

  1. 1Create account and childSet up the parent account and first child profile.
  2. 2Child login with PINCreate a username and PIN, then sign the child in.
  3. 3Pair a deviceConnect the child's phone, tablet, or computer once.
  4. 4PIN and login problemsReset the PIN or fix an unavailable username.
  5. 5Start practisingChoose the current school topic and begin a session.
  6. 6Progress and rewardsSee learning activity and manage the child's reward goal.
  7. 7Payment and creditsUnderstand prices, survey credit, and referrals.
  8. 8Account and supportPassword, privacy, deletion, and personal help.

Fastest route: Parents manage setup, progress, rewards, payment, and security in the parent area. Children only need the protected child login and their own learning screen.

1

Create the parent account and child profile

The parent account controls all family settings. Create it once, then add the child who will practise.

  1. Open registration and create the parent account.
  2. Follow the setup in the parent area and add your child's profile.
  3. Select the correct grade and the curriculum used by the school.
  4. Save the profile. You can then create the child's own login or pair a device.

Use the school's curriculum choice. If you are unsure whether the school uses Thüringen or Sachsen, ask the school office or teacher before changing it.

Create parent accountOpen parent area
2

Log the child in with username and PIN

In the parent area, open Child & setup, select the child, and create a username and a PIN under Child login. The PIN must contain 6 to 8 digits. Your child then signs in at kabutschi.de/kind.

Parent does this onceCreates and saves the protected child login.
Child uses this laterUsername and PIN on the dedicated child page.

The illustrated guide shows exactly where the PIN is created and translates the German buttons on the child screen.

Open the illustrated login guideOpen child login
3

Pair the child's device with a one-time code

Pairing is an alternative to entering the username and PIN. It connects one browser directly to the selected child profile.

  1. In the parent area, open Child & setup and select the child.
  2. Under Link device, choose Create 6-digit code. Kabutschi shows the code.
  3. On the child's device, open kabutschi.de/kind and select the Koppel-Code tab.
  4. Enter the code and select Gerät koppeln, which means Pair device.
Valid for 48 hoursCreate a new code if the old one has expired.
Single useA used code cannot connect another device.

The paired device only opens the selected child profile. It does not open the parent account, payments, or another child's data.

4

Reset a PIN or solve a login problem

Forgotten PIN

Open Child & setup, select the child, and save a new PIN under Child login. A signed-in parent can set a new PIN without knowing the old one.

Username is unavailable

Choose another username with 3 to 32 characters. Lowercase letters, numbers, dots, underscores, and hyphens are allowed.

Login still fails

  • Check the username character by character.
  • Enter the 6 to 8 digit PIN again.
  • Make sure the Username tab is selected.
  • On a shared device, sign out the previous child first.

Never email a child's PIN. If you need help, explain the error without sending credentials.

5

Start the first practice session

After login, the child can start with Kabutschi's suggested route or choose the current school topic manually.

  1. Select Los üben! to start directly, or select Fach & Thema selbst wählen to choose manually.
  2. When choosing manually, select the subject and then the topic currently being taught at school.
  3. Read the short topic introduction and select Verstanden. Aufgaben starten!.
  4. Answer the first questions. Progress is saved to the signed-in child profile.

Keep the first session short. Ten focused minutes on the right school topic are more useful than a long random session.

Open child loginSee the learning guide
6

Understand progress and the child's reward

Once the linked child has practised, the parent area shows the activity under Today and the longer-term view under Progress.

  • Use Today for the latest practice activity.
  • Use Progress to see development over time.
  • Use Exams to plan the next Klassenarbeit.
  • Use Rewards to manage the child's family reward goal.

Parents can set a monthly child reward goal of up to 100 EGP. When the goal is reached, the parent confirms the payout and resets the goal for the next cycle.

Important distinction: The child's reward is a family arrangement. It is separate from Kabutschi subscription credits earned through the feedback survey or referrals.
Open parent area
7

Subscription, payment, survey credit, and referrals

15-day trialNo payment card is required to start.
Monthly550 EGP per child.
Yearly5,000 EGP per child.
No automatic renewalYou decide when to pay for the next period.

Checkout is handled securely by Kashier. The payment methods available to you are shown during checkout.

Feedback survey after 7 days

The short survey appears halfway through the trial and takes about three minutes. Completing it earns 100 EGP in subscription credit, valid for 60 days. The reward does not depend on whether the feedback is positive or negative.

Referral credits

The invited family receives 100 EGP in subscription credit, valid for 60 days. The referring family receives 275 EGP after the invited family makes its first confirmed payment. That reward is valid for 12 months. A maximum of six referral rewards can be earned per calendar year.

Two confirmed referrals equal 550 EGP, the current monthly price for one child. Eligible credits are reserved and applied to the next checkout. They have no cash value, and self-referrals or duplicate referrals do not qualify.

Credits lower the Kabutschi subscription price. They are not the same as the child's monthly reward goal and are not paid out in cash.
8

Account, password, privacy, and support

Change the parent password

Open Account, then Security in the parent area. Use the password reset option there.

Report a problem or request a feature

The Support Center in the parent area lets you send an issue report or feature request. It includes the current page and browser details so support can diagnose the problem. It does not send your password or the child's learning content.

Delete the account

For full account deletion, email support@kabutschi.de from the parent account's email address. The applicable retention and deletion periods are explained in the privacy policy. Account data may be retained for up to 90 days after account expiry before deletion.

Never send passwords, child PINs, payment card details, or unnecessary personal information by email.

Email supportRead privacy policy

Still stuck?

Tell us which screen you are on and what happened. Do not include passwords or PINs.

support@kabutschi.de